Who we are
This website is run by Obelisk Fire Safety Ltd (“Obelisk Fire Safety”, “we”, “us”), a company registered in England and Wales, company number 17480188. Our registered office is 159 Forest Road, Clipstone Village, Mansfield, England, NG21 9DS. We are the controller of the personal data described in this notice.
ICO registration number: ZC277806
If you have any questions about this notice or your data, email info@obeliskfire.co.uk or write to us at the address above.
What we collect
When you send an enquiry through our contact form we collect your name, organisation, email address, phone number, the service you are interested in, the premises postcode and anything you write in your message. If you email or phone us, we collect the details you give us.
When we carry out work for you, we also hold the information needed to deliver it, such as site contacts, access arrangements, invoices and the reports we produce.
How and why we use it
- To respond to your enquiry and give you a quote – lawful basis: steps taken at your request before entering into a contract, and our legitimate interest in replying to people who contact us.
- To deliver the work you have asked for – lawful basis: performance of a contract.
- To keep business, tax and insurance records – lawful basis: legal obligation and our legitimate interests.
We do not sell your data or use it for marketing lists, and we do not use automated decision-making.
Who we share it with
We only share personal data where needed to run our business, with providers that act on our instructions:
- Formspree, which delivers website form submissions to our inbox. Formspree is based in the United States, so your form details may be processed outside the UK. Where that happens, the transfer must be covered by safeguards recognised under UK data protection law.
- Google (Google Analytics, only if you accept analytics cookies).
- Microsoft (Microsoft Clarity, only if you accept analytics cookies).
- GoDaddy, which hosts this website.
- Our email, accounting and IT providers, and professional advisers such as our accountant and insurer, where necessary.
We may also disclose information where the law requires it.
How long we keep it
Enquiries that do not lead to work are kept for up to 12 months. Records of work we carry out, including reports and invoices, are kept for up to 6 years after the work ends, to meet legal, tax and insurance requirements.
Cookies and website data
With your consent, this website uses Google Analytics (provided by Google Ireland Limited) to count visits and see which pages are used, so we can improve the site. Google Analytics sets cookies (named _ga and _ga_*) that last up to 2 years, and the data may be processed by Google outside the UK under safeguards recognised by UK data protection law. These cookies are only set if you click Accept on the cookie banner; the lawful basis is your consent. You can change your choice at any time using the Cookie settings link at the bottom of every page. We also use Microsoft Clarity (provided by Microsoft Corporation), again only if you click Accept, to see how visitors use our pages through heatmaps and anonymised session recordings. Clarity masks text you type into forms, sets cookies (named _clck and _clsk, lasting up to 1 year) and may process data outside the UK under safeguards recognised by UK data protection law. We do not use advertising cookies. Your cookie choice itself is remembered in your browser’s local storage. Our web fonts are loaded from Google Fonts, which means your browser connects to Google’s servers and shares your IP address with Google when a page loads. Our hosting provider may keep standard server logs for security.
Your rights
Under UK data protection law you have the right to ask for a copy of your data, to have it corrected or deleted, to restrict or object to how we use it, and to data portability. To use any of these rights, email info@obeliskfire.co.uk. We will respond within one month.
If you are unhappy with how we have handled your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.
Changes to this notice
We may update this notice from time to time. The latest version will always be on this page.